ITS @ uh manoa


Information Technology Services (ITS) provides a broad range of IT services and support to faculty of the University of Hawai'i system.

UH Alert Notification

Be in the loop if there's an emergency. UH Alert notifies you via mobile phone text messaging in
an event that impacts your health and safety. For more information and to subscribe to this
service, visit:

The ITS Help Desk
Oahu: (808) 956-8883
Neighbor Islands (toll free): (800) 558-2669

The "Ask Us" Search

Before calling the Help Desk, "Ask Us" first. From anti-virus software to computer lab locations,
this comprehensive IT search can help you find what you need. "Ask Us" is located in the side
bar of ITS web pages.

Where can I download McAfee VirusScan?

UH Manoa faculty, staff, and students may download McAfee VirusScan from

UH Manoa Wireless Info and Troubleshooting

Wireless Passthrough

For the convenience of mobile device users who want to utilize the UH Manoa Wireless Network,
as well as frequent wireless users, you can now setup a passthrough for your device to use the
UHM SSID. Doing this will allow the device to bypass the normal UHM wireless login process and
immediately access the wireless network.

To setup a passthrough, go to To complete the passthrough
setup process, you will need:

  • 1. Your UH Username and password
  • 2. The MAC Address of your device
  • 3. A description of your device

  • Passthroughs expire after 1 year, and each user is allowed a maximum of 10 passthroughs
    to be setup at a time. Passthroughs are registered under your UH Username, and you are
    responsible for the activity of these devices while they are connected to the UHM wireless
UH Manoa Wireless Network Map