ITS @ uh manoa

 

Information Technology Services (ITS) provides a broad range of IT services and support to faculty of the University of Hawai'i system. Please explore these services and email any comments or suggestions to feedback@hawaii.edu.

UH Alert Notification

Be in the loop if there's an emergency. UH Alert notifies you via mobile phone text messaging in an event that impacts your health and safety. For more information and to subscribe to this service, visit: http://www.hawaii.edu/alert

The ITS Help Desk

http://www.hawaii.edu/its
Oahu: (808) 956-8883
Neighbor Islands (toll free): (800) 558-2669

The "Ask Us" Search

Before calling the Help Desk, "Ask Us" first. From anti-virus software to computer lab locations, this comprehensive IT search can help you find what you need. "Ask Us" is located in the side bar of ITS web pages.

Where can I download McAfee VirusScan?

UH Manoa faculty, staff, and students may download McAfee VirusScan from http://www.hawaii.edu/antivirus/.

UH Manoa Wireless Info and Troubleshooting

http://www.hawaii.edu/askus/1037

Wireless Passthrough

For the convenience of mobile device users who want to utilize the UH Manoa Wireless Network, as well as frequent wireless users, you can now setup a passthrough for your device to use the UHM SSID. Doing this will allow the device to bypass the normal UHM wireless login process and immediately access the wireless network.

To setup a passthrough, go to http://www.hawaii.edu/wireless/pt. To complete the passthrough setup process, you will need:

  • 1. Your UH Username and password
  • 2. The MAC Address of your device
  • 3. A description of your device

  • Passthroughs expire after 1 year, and each user is allowed a maximum of 10 passthroughs to be setup at a time. Passthroughs are registered under your UH Username, and you are responsible for the activity of these devices while they are connected to the UHM wireless network.
 
UH Manoa Wireless Network Map

http://manoa.hawaii.edu/campusmap/wireless.htm


 
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